:root{--bg:#f3f3ec;--paper:#fffefa;--ink:#192e27;--muted:#6c7771;--green:#184b3e;--light:#e7eee8;--line:#dce2d9;--amber:#956f26;--red:#a04439;--serif:'Songti SC','Noto Serif CJK SC',Georgia,serif;--sans:'PingFang SC','Hiragino Sans GB','Microsoft YaHei',sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.6 var(--sans);-webkit-font-smoothing:antialiased}button,input,textarea,select{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}a{color:var(--green);text-decoration:none}a:hover{text-decoration:underline}h1,h2,h3,p{margin:0}h1{font:500 30px/1.35 var(--serif);letter-spacing:-.4px}h2{font-size:19px;line-height:1.5;font-weight:600}h3{font-size:15px;font-weight:600}p{color:var(--muted)}small,.muted{color:var(--muted);font-size:12px}.brand{display:flex;align-items:center;gap:9px;font-size:23px;font-weight:750;letter-spacing:2px;color:var(--green)}.brand i{display:grid;place-items:center;width:29px;height:29px;background:var(--green);color:white;border-radius:8px;font:600 20px Georgia;letter-spacing:0}.top{height:70px;display:flex;align-items:center;justify-content:space-between;padding:0 32px;border-bottom:1px solid var(--line);background:var(--paper);gap:18px;position:sticky;top:0;z-index:10}.topnav{display:flex;gap:19px;align-items:center;font-size:12px}.topnav button{border:0;background:none;padding:8px;color:var(--green)}.topnav .user-email{max-width:240px;overflow:hidden;text-overflow:ellipsis}.wrap{max-width:1180px;margin:auto;padding:42px 32px}.eyebrow{font-size:10px;letter-spacing:2.4px;color:var(--green);text-transform:uppercase;margin-bottom:10px;font-weight:600}.headline{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin-bottom:28px}.headline p{margin-top:8px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--green);background:var(--green);color:white;border-radius:8px;min-height:43px;padding:10px 18px;font-weight:500;line-height:1.4;text-decoration:none;transition:background .15s}.btn:hover{background:#25614e;text-decoration:none}.btn.secondary{background:var(--paper);border-color:var(--line);color:var(--green)}.btn.secondary:hover{background:var(--light)}.btn.ghost{background:none;color:var(--green);border-color:transparent}.btn.danger{color:var(--red);background:#fff5f2;border-color:#ecd5cd}.btn.small{min-height:34px;padding:7px 11px;font-size:12px}.actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}.stack{display:grid;gap:16px}.panel{background:var(--paper);border:1px solid var(--line);border-radius:12px;padding:23px}.panel h2,.panel h3{margin-bottom:12px}.panel>p{margin-bottom:12px}.grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border:1px solid var(--line);border-radius:12px;background:var(--paper);margin:24px 0}.stat{padding:23px;border-right:1px solid var(--line)}.stat:last-child{border:0}.stat strong{display:block;font:400 31px/1.5 Georgia,var(--serif)}.stat span{font-size:12px;color:var(--muted)}.badge{display:inline-flex;align-items:center;white-space:nowrap;background:var(--light);border-radius:4px;padding:3px 8px;color:var(--green);font-size:11px;line-height:1.5}.badge.warn{background:#f3ead7;color:var(--amber)}.badge.red{background:#f6e4de;color:var(--red)}.divider{height:1px;background:var(--line);margin:18px 0}.empty{padding:42px 20px;text-align:center;color:var(--muted)}.empty strong{display:block;color:var(--ink);font-weight:500;margin-bottom:7px}.loading{padding:80px;text-align:center;color:var(--muted)}.error{background:#f8e8e3;border:1px solid #ecd0c5;border-radius:8px;padding:12px 15px;color:var(--red);margin:14px 0;white-space:pre-line}.note{padding:13px 16px;background:var(--light);border-radius:8px;color:var(--green);font-size:12px;line-height:1.7}.label{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:1px}.form{display:grid;gap:16px}.form label{display:grid;gap:6px;color:var(--ink);font-size:12px}.form input,.form textarea,.form select{border:1px solid #ccd6cc;padding:11px 12px;border-radius:7px;background:white;color:var(--ink);width:100%;min-width:0;outline:none;font-size:14px}.form input:focus,.form textarea:focus,.form select:focus{border-color:var(--green);box-shadow:0 0 0 3px #184b3e15}.form textarea{resize:vertical;min-height:95px;line-height:1.7}.form .check{display:flex;align-items:center;gap:8px}.form .check input{width:auto;accent-color:var(--green)}.form .two{display:grid;grid-template-columns:1fr 1fr;gap:14px}.form-error{color:var(--red);font-size:12px;white-space:pre-line}.form small{font-size:11px}.field-title{font-weight:600;font-size:14px;padding-top:6px}.table-wrap{overflow:auto}.table{width:100%;border-collapse:collapse;text-align:left;font-size:12px}.table th{font-weight:500;color:var(--muted);padding:12px 10px;background:#f7f8f2;white-space:nowrap}.table td{padding:15px 10px;border-bottom:1px solid var(--line);vertical-align:top}.table tr:last-child td{border-bottom:0}.table td .actions{gap:5px}.table a{font-weight:600}.mono{font-family:ui-monospace,monospace;font-size:11px;word-break:break-all}.pre{white-space:pre-wrap;overflow-wrap:anywhere;color:var(--ink)}.row{display:flex;align-items:center;justify-content:space-between;gap:12px}.row+.row{margin-top:13px}.page-footer{display:flex;justify-content:space-between;padding:30px 0 12px;font-size:11px;color:var(--muted)}
/* A paper card is the public entry point; mobile uses the same hierarchy. */
.public-wrap{max-width:460px;margin:30px auto 0;padding:0 18px 98px}.public-head{display:flex;align-items:center;gap:12px;margin:22px 0}.avatar{display:grid;place-items:center;flex-shrink:0;background:#dce5db;color:var(--green);width:44px;height:44px;border-radius:50%;font-family:var(--serif);font-size:20px}.paper{position:relative;border:1px solid #d9dfd3;border-radius:13px;background:var(--paper);box-shadow:0 12px 36px #243b2610;padding:29px 27px;overflow:hidden}.paper:before{content:'';position:absolute;left:0;right:0;top:0;height:5px;background:var(--green)}.paper .company{font-size:14px;font-weight:600;letter-spacing:1px}.paper .company-en{font-size:9px;color:var(--muted);letter-spacing:2px;margin:4px 0 29px}.paper .person{display:flex;align-items:center;justify-content:space-between;gap:15px;margin:25px 0}.paper .person h1{font-size:33px;letter-spacing:2px}.paper .person p{margin-top:8px;font-size:12px}.paper .portrait{width:65px;height:65px;border-radius:10px;background:var(--light);display:grid;place-items:center;font:400 29px var(--serif);object-fit:cover}.paper .contact{font-size:12px;line-height:2.1;overflow-wrap:anywhere}.paper .intro{border-top:1px solid var(--line);margin-top:23px;padding-top:16px;font-size:12px;line-height:1.8}.paper .stamp{font-size:9px;letter-spacing:1.5px;color:var(--muted);margin-top:20px}.public-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:21px 0 13px}.public-actions .btn{min-height:48px}.subnav{display:flex;justify-content:center;gap:20px;margin:16px 0 24px;font-size:12px}.encounter{border-top:1px solid var(--line);margin-top:23px;padding-top:21px}.encounter p{font-size:12px;line-height:1.8;margin-top:10px}.encounter .pre{font-size:12px}.mobile-nav{position:fixed;bottom:0;left:0;right:0;background:#fffefaed;backdrop-filter:blur(16px);border-top:1px solid var(--line);display:flex;justify-content:center;gap:0;padding:9px 0 max(10px,env(safe-area-inset-bottom));z-index:15}.mobile-nav button{border:0;background:none;color:var(--muted);width:115px;display:grid;gap:2px;place-items:center;font-size:10px;min-height:43px}.mobile-nav button.active{color:var(--green);font-weight:600}.icon{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.5;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}.saved-card{display:flex;gap:14px;padding:20px;background:var(--paper);border:1px solid var(--line);border-radius:10px;align-items:center;color:var(--ink)}.saved-card p{font-size:12px;margin-top:4px}.saved-card .arrow{margin-left:auto;color:var(--green)}.chat-surface{background:var(--paper);border:1px solid var(--line);border-radius:12px;overflow:hidden}.chat-head{display:flex;align-items:center;gap:12px;padding:16px 18px;border-bottom:1px solid var(--line)}.chat-head strong{display:block}.chat-head small{font-size:10px}.chat-head .badge{margin-left:auto}.messages{padding:18px;min-height:240px;max-height:52vh;overflow:auto;display:flex;flex-direction:column;gap:16px;scroll-behavior:smooth}.message{max-width:88%;align-self:flex-start}.message.outgoing{align-self:flex-end}.bubble{padding:11px 14px;border-radius:1px 11px 11px 11px;background:#eef1eb;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.8}.outgoing .bubble{background:var(--green);color:white;border-radius:11px 1px 11px 11px}.message-meta{font-size:9px;margin-top:5px;color:var(--muted);display:flex;gap:8px;flex-wrap:wrap}.outgoing .message-meta{justify-content:flex-end}.composer{border-top:1px solid var(--line);padding:12px;display:flex;align-items:flex-end;gap:8px;background:var(--paper)}.composer textarea{border:0;background:#f4f5ef;border-radius:7px;padding:10px;resize:none;font:13px/1.6 var(--sans);min-height:45px;max-height:160px;flex:1;min-width:0;color:var(--ink);outline:none}.composer .btn{padding:11px 13px;min-height:43px}.chat-note{padding:9px 17px;background:#f4f5ef;font-size:10px;color:var(--muted)}.login-wrap{max-width:410px;margin:60px auto}.login-wrap .panel{padding:30px}.login-wrap h1{font-size:27px;margin-bottom:12px}.login-wrap p{font-size:13px;margin-bottom:25px}.landing{min-height:70vh;display:grid;grid-template-columns:1fr 1fr;align-items:center;gap:85px;max-width:970px;margin:0 auto}.landing h1{font-size:44px;margin-bottom:18px}.landing p{font-size:15px;line-height:1.9;max-width:320px;margin-bottom:25px}.paper-sample{transform:rotate(-3deg);transition:transform .2s;max-width:440px}.paper-sample:hover{transform:rotate(0)}.paper-sample .qr{position:absolute;right:27px;bottom:24px;width:80px;height:80px}.paper-sample .contact{padding-right:80px}.qr-preview{display:block;max-width:200px;width:100%;margin:15px auto}.print-page{max-width:750px;margin:50px auto;padding:20px}.print-page .paper{max-width:440px;margin:25px auto}
/* Authenticated workspaces. */
.workspace{display:grid;grid-template-columns:222px minmax(0,1fr);min-height:calc(100vh - 70px)}.sidebar{border-right:1px solid var(--line);padding:26px 16px;position:sticky;top:70px;height:calc(100vh - 70px);background:#ebeee5}.org-select{width:100%;background:#f9faf5;border:1px solid #cfd9ca;border-radius:7px;padding:10px;color:var(--ink);font-size:12px;margin-bottom:24px}.sidebar .section-label{font-size:10px;letter-spacing:1.5px;color:var(--muted);margin:3px 11px 13px}.sidebar nav{display:grid;gap:4px}.sidebar nav button{border:0;background:none;color:#56655c;display:flex;align-items:center;gap:11px;padding:12px 13px;border-radius:7px;text-align:left;font-size:12px}.sidebar nav button.active{background:var(--green);color:white}.sidebar nav button:not(.active):hover{background:#dfe6dc}.sidebar .role-note{margin:30px 11px;font-size:11px;color:var(--muted)}.main{min-width:0;padding:34px 35px;max-width:1600px;width:100%;margin:auto}.main .headline{margin-bottom:25px}.inbox{display:grid;grid-template-columns:275px minmax(0,1fr);gap:0;border:1px solid var(--line);border-radius:12px;background:var(--paper);overflow:hidden;min-height:580px}.conversation-list{border-right:1px solid var(--line);background:#fafbf6}.conversation-list header{padding:18px 16px;border-bottom:1px solid var(--line)}.conversation-list button{display:block;width:100%;border:0;border-bottom:1px solid var(--line);background:none;text-align:left;padding:18px 16px;color:var(--ink)}.conversation-list button.active{background:var(--light);box-shadow:inset 3px 0 var(--green)}.conversation-list .snippet{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:8px}.conversation-list .badge{margin-top:9px}.inbox-body{min-width:0;display:grid;grid-template-rows:auto 1fr auto}.inbox-body .chat-surface{border:0;border-radius:0}.inbox-body .messages{min-height:260px;max-height:370px}.followup{padding:15px 19px;border-top:1px solid var(--line);background:#f8f9f3}.followup .actions{justify-content:space-between}.detail-list{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;padding:16px 19px;border-bottom:1px solid var(--line);font-size:11px}.detail-list span{display:block;color:var(--muted);font-size:10px;margin-bottom:3px}.staff-phone .inbox{grid-template-columns:1fr;max-width:440px;margin:auto}.staff-phone .conversation-list{border:0;max-height:155px;overflow:auto}.staff-phone .conversation-list header{display:none}.staff-phone .detail-list{grid-template-columns:repeat(2,1fr)}.split{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(270px,1fr);gap:22px}.section-title{display:flex;justify-content:space-between;gap:12px;align-items:center;margin:24px 0 15px}.plan{position:relative}.plan.featured{border-color:var(--green)}.plan .price{font:400 32px Georgia;margin:19px 0 5px}.plan ul{padding:0 0 0 18px;color:var(--muted);font-size:12px;line-height:2.1;margin:15px 0 22px}.plan .btn{width:100%}.disclosure{font-size:12px;margin-top:15px}.disclosure summary{cursor:pointer;color:var(--green);padding:8px 0}.disclosure .pre{padding:12px;background:#f3f5ed;border-radius:6px;font-size:12px}.order-head{display:flex;justify-content:space-between;gap:15px;margin-bottom:17px}.order-meta{font-size:11px;color:var(--muted);margin:10px 0 18px;line-height:1.8}.small-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;font-size:12px}.integration-code{font:11px/1.8 ui-monospace,monospace;padding:12px;background:#eef1e9;border-radius:6px;overflow-wrap:anywhere}.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.guide{max-width:860px;margin:auto}.guide h2{margin:32px 0 13px}.guide p,.guide li{font-size:14px;line-height:1.9;color:var(--muted)}.guide ol,.guide ul{padding-left:22px}.guide .step{display:grid;grid-template-columns:36px 1fr;gap:15px;margin:24px 0}.guide .num{border:1px solid var(--line);border-radius:50%;height:32px;width:32px;display:grid;place-items:center;color:var(--green);font-family:Georgia}.guide .step h3{margin-bottom:7px}.guide .code{font-family:ui-monospace,monospace;font-size:12px;color:var(--green)}dialog{border:1px solid var(--line);border-radius:14px;width:min(510px,calc(100% - 28px));padding:27px;background:var(--paper);color:var(--ink);box-shadow:0 30px 120px #0e281533;max-height:90dvh;overflow:auto}dialog::backdrop{background:#102b255c;backdrop-filter:blur(3px)}.modal-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px}.modal-head h2{font-size:20px}.modal-head button{border:0;background:#edf0e7;color:var(--green);height:30px;width:30px;border-radius:50%;font-size:18px}.modal-foot{font-size:11px;margin-top:16px;color:var(--muted)}#toast{position:fixed;bottom:95px;left:50%;transform:translateX(-50%) translateY(15px);background:#173d32;color:white;padding:12px 20px;border-radius:8px;font-size:12px;z-index:100;max-width:calc(100% - 35px);box-shadow:0 6px 24px #16322930;opacity:0;pointer-events:none;transition:all .2s}#toast.show{opacity:1;transform:translateX(-50%) translateY(0)}:focus-visible{outline:2px solid #56876b;outline-offset:3px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}
@media(min-width:1500px){.main{padding:42px 55px}.messages{max-height:56vh}}@media(max-width:1050px){.workspace{grid-template-columns:185px minmax(0,1fr)}.sidebar{padding:22px 11px}.main{padding:28px 23px}.inbox{grid-template-columns:220px minmax(0,1fr)}.stats{grid-template-columns:repeat(2,1fr)}.stat:nth-child(2){border-right:0}.stat:nth-child(-n+2){border-bottom:1px solid var(--line)}.grid{grid-template-columns:1fr 1fr}.split{grid-template-columns:1fr}.landing{gap:38px}.landing h1{font-size:36px}}@media(max-width:760px){.top{padding:0 18px;height:61px}.brand{font-size:21px}.brand i{width:26px;height:26px}.topnav{gap:12px}.topnav .user-email{display:none}.topnav .guide-link{display:none}.wrap{padding:28px 18px}.landing{grid-template-columns:1fr;gap:35px;min-height:0;max-width:470px}.landing h1{font-size:32px}.landing>section{padding-top:12px}.paper-sample{transform:none}.workspace{display:flex;flex-direction:column;min-height:calc(100vh - 61px)}.sidebar{position:sticky;top:61px;height:auto;padding:9px 12px;border-right:0;border-bottom:1px solid var(--line);z-index:9;display:flex;gap:9px;align-items:center;overflow:auto}.org-select{width:120px;flex-shrink:0;margin:0;padding:8px;font-size:10px}.sidebar .section-label,.sidebar .role-note{display:none}.sidebar nav{display:flex;gap:4px}.sidebar nav button{white-space:nowrap;padding:8px 11px;font-size:11px;gap:6px}.sidebar nav .icon{display:none}.main{padding:25px 17px;margin:0}.headline{gap:12px;margin-bottom:20px}.headline h1{font-size:25px}.headline .actions{justify-content:flex-end}.headline p{font-size:12px}.grid,.grid.two{grid-template-columns:1fr}.panel{padding:19px}.stat{padding:18px}.stat strong{font-size:29px}.public-wrap{margin-top:22px}.paper .person h1{font-size:31px}.inbox{grid-template-columns:1fr;min-height:0}.conversation-list{border:0;max-height:185px;overflow:auto;border-bottom:1px solid var(--line)}.conversation-list header{padding:12px 15px}.conversation-list button{padding:13px 15px}.conversation-list .snippet{margin-top:5px}.conversation-list .badge{margin-top:5px}.inbox-body .messages{min-height:260px;max-height:45vh}.detail-list{grid-template-columns:repeat(2,1fr);padding:12px 16px}.followup{padding:14px 16px}.form .two{grid-template-columns:1fr}.settings-grid{grid-template-columns:1fr}.chat-head{padding:14px}.messages{padding:15px;max-height:calc(100dvh - 355px);min-height:230px}.message{max-width:90%}.login-wrap{margin:30px auto}.login-wrap .panel{padding:25px}.page-footer{padding-top:23px;gap:15px}.order-head{gap:8px}.row{align-items:flex-start}.public-head{margin:10px 0 18px}.print-page{margin:20px auto}.guide .step{gap:10px;grid-template-columns:30px 1fr}.table{min-width:530px}.table th,.table td{padding:11px 8px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}@media print{.top,.sidebar,.actions,.mobile-nav,.page-footer,.print-help{display:none!important}body{background:white}.paper{box-shadow:none;break-inside:avoid}.print-page{margin:0;max-width:none}.paper-sample{transform:none}}